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Frequently asked questions

Aquarium du Québec

You're planning a visit to the Aquarium du Québec? Our team is here to help you. Here are the answers to the most popular topics.

Aquarium du Québec Aquarium du Québec
Aquarium du Québec Patrick R. Bourgeois | © Sépaq

Popular

  • Do I need to buy my tickets before arriving at the Aquarium?
    • Online pruchase of the daily ticket will be mandatory before our visit as of June 1, 2024. Choose time slots at the end of the day, when the sites are less crowded. Important: Make sure you respect the arrival time indicated on your ticket; otherwise you will have to wait your turn.
  • How much time is needed for a visit?
    • You should allow at least a couple of hours to visit our two pavilions and complete the outdoor circuit. There’s no time limit for your visit.
  • Is there an outdoor segment to the visit?
    • The visit takes place both indoors and outdoors. So it’s important to dress accordingly.
  • Can we eat on site?
    • Yes, we offer food services at Aqua Bistro, located in the Freshwater and Saltwater Pavilion. On the menu: sandwiches, pizzas, salads, a daily special, beverages, treats, and convenience store products. During the summer (from June 22 to September 2, 2024), you can also enjoy our Alizé and Gourmandise restaurants.
  • Do you offer animal shows?
    • There are no more animal shows. However, we do offer commented meals. Our animal guides will be happy to tell you about the gourmet delights of polar bears, seals, and foxes. The times of these commented meals are indicated on site at the Aquarium, as they may vary.
  • Is there a checkroom?
    • No. However, we do offer locker rentals at a cost of $2 (cash).
  • If I have an annual membership, do I have to book my tickets online?
    • With an annual membership, you do not need to book your tickets online. You just have to go to the registration centre on the day of your choice. Our memberships are valid for 12 months and provide unlimited access to the Aquarium, even during peak periods.
  • I have tickets included in my hotel stay. Do I need a booking?
    • You don’t need to book a time slot with this type of open ticket. The hotel will give you a visitor’s ticket. If a date is specified, it must be respected. If no date is indicated, you can come any time you want.
  • Can we bring our lunch?
    • Yes.
  • Can I change my visit date?
  • Is the Aquarium accessible to people in wheelchairs?
    • Yes, the Aquarium du Québec has Kéroul accreditation. However, the site has a few slopes that may require extra strength.

      Please note that a major construction project is underway in the area around the Aquarium to reconfigure the bridgehead and repair the Aquarium's main parking lot. Under these circumstances, access to the site may be difficult for people with reduced mobility, who will have to follow a long, winding path to reach the reception desk.
  • What happened to the fish in the Awesome Ocean?
    • Since October 2022, the Aquarium team has undertaken a renewal of the Awesome  Ocean collection. However, a collection change isn’t made with a single stroke of a magic wand! It’s a rare and rather complex process. One must be patient. Find out more
Aquarium du Québec
Aquarium du Québec Francis Doucet | © Sépaq
Aquarium du Québec
Aquarium du Québec Francis Doucet | © Sépaq
Aquarium du Québec
Aquarium du Québec Francis Doucet | © Sépaq
Aquarium du Québec
Aquarium du Québec Francis Doucet | © Sépaq

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