Parc du Mont-Sainte-Anne

Mountain biking

• What are the rates for the season pass and day pass for mountain biking at Parc du Mont-Sainte-Anne?
  • Check the rate schedule online.
• How do I purchase a season pass or a day pass?
  • You can purchase a season pass or a day pass online starting May 7, 2026. You can also purchase a day pass at Rang Saint-Julien Registration Centre (for season passes, visitors will be directed to purchase online).
• What if I want to do downhill (DH) biking at Station Mont-Sainte-Anne (the mountain) and mountain biking at Parc du Mont-Sainte-Anne (Eastern sector)?
  • You’ll need to purchase two tickets at two different locations: lift access for DH at Station Mont-Sainte-Anne and mountain bike access at Parc du Mont-Sainte-Anne. All of this can be done online.
    
    We are aware that this process may cause some inconvenience. We will continue to work on simplifying the sales process to improve it in the future. Despite the steps required to obtain a refund, Sépaq wanted to offer compensation to users who visit both the mountain and Parc du Mont-Sainte-Anne.
• How do I get my 50% refund on the Parc du Mont-Sainte-Anne season membership pass or day pass if I hold a season pass or day pass for Station Mont-Sainte-Anne (the mountain)?
  • First, you must purchase your season pass or day pass for Station Mont-Sainte-Anne (the mountain) and your season pass or day pass for Parc du Mont-Sainte-Anne (Eastern sector). You can obtain your 50% refund upon presentation of proof of purchase for both locations exclusively at Saint-Julien Registration Centre, during its operating hours. For day passes, the refund must be requested on the same day that the pass is slated for use. Day passes must be dated for the purported day of use.
    
    We are aware that this process may cause some inconvenience. We continue to work on simplifying the sales model to improve it in the future. However, we wanted to offer a significant discount to PSMA users who also purchase access to Station Mont-Sainte-Anne (the mountain). This more complex process – for Sépaq as well – is the one we were able to implement based on existing systems and the time available before the start of the season.
• Why didn’t you coordinate with Station Mont-Sainte-Anne (the mountain) to sell season passes and day passes together rather than operating as two independent entities?
  • We have regular exchanges with Station Mont-Sainte-Anne, and our discussions focus in particular on the best ways to ensure a positive purchasing experience for our respective products. The model offered this year allows us to operate quickly based on the existing systems in each organization and the time available to set up a purchasing mechanism.
    
    We are aware that this approach may cause some frustration. We continue to work on simplifying the sales model to improve it in the future.
• Have prices gone down compared to last year?
  • In general, every effort has been made to reduce the cost of access to Parc du Mont-Sainte-Anne trails as much as possible. This translates into significant reductions on daily tickets (-25%) and seasonal mountain bike passes (-15%) compared to last year’s regular prices. The offer is particularly advantageous for families. A rigorous analysis was conducted to ensure that rates align with comparable market rates in the Québec City region.
    
    We believe we have succeeded in presenting a balanced pricing structure that reflects the quality of the sector’s offerings and is in line with a spirit of accessibility and equitable contribution for everyone. While prices are decreasing overall, there is one exception: those who purchase a season membership pass or daily ticket from Station Mont-Sainte-Anne and a season pass or daily ticket from Parc du Mont-Sainte-Anne. Given the essential operating costs for each sector, there is no viable economic scenario for this option. To mitigate the impact, Sépaq will offer a 50% discount on its Parc du Mont-Sainte-Anne season pass or day pass to those who have purchased a DH or Enduro season pass.
• How do I purchase a season pass or day pass from Station Mont-Sainte-Anne?
  • Please visit the Station Mont-Sainte-Anne website: https://mont-sainte-anne.com/.
• Why do children have to pay for mountain bike access when those 17 and under enter other Sépaq sites free of charge?
  • Parc du Mont-Sainte-Anne is not a national park. If it were, there would be an additional fee for adult day passes. Parc du Mont-Sainte-Anne is a tourist establishment whose main summer offering is mountain biking. Its pricing is structured according to a model similar to that of other mountain biking destinations.
    
    Other tourist establishments, such as Aquarium du Québec or Parc de la Chute-Montmorency, charge fees based on age. It is essential that the Parc du Mont-Sainte-Anne’s business model rely on a pricing structure that generates revenue to be reinvested in trails and infrastructure.
    
    Trail maintenance and asset upkeep constitute a significant portion of the investments made in mountain biking centres.
• What kind of monitoring will be in place? What will be the consequences for those who do not pay their membership or access fee? Is there a fine?
  • There will be various checkpoints where staff will issue tickets to day visitors upon presentation of proof of purchase. Those who have not paid for access will be asked to do so online on-site or to leave the premises. Sépaq recognizes that this is a transition year and that there will be a need for awareness-raising and educational efforts.
• Will the current trail access points remain in place?
  • For the current season, there are no changes to the situation that prevailed last year.
• Are dogs allowed on the bike trails? What is the basis for your policy?
  • Dogs are not allowed on bike trails for safety reasons.

Hiking and running

• Will there be any changes this summer for hikers and joggers?
  • There are no changes planned this summer for hiker access to the territory. Walkers and joggers will continue to have access to the hiking trails.
• Are dogs allowed?
  • Yes. However, dogs must be kept on a leash.
• Can hikers and joggers use the bike trails? What is the basis for your policy?
  • There are no changes planned this summer regarding access to the area for hikers and joggers compared to last year. Hikers and joggers will continue to have access to the hiking trails. However, dogs must be kept on a leash.

Day camp

• Will day camps still be able to operate in Est sector?
  • Access to Parc du Mont-Sainte-Anne and its facilities remains the same for young people enrolled in the Saint-Ferréol-les-Neiges summer day camp. Free bike passes for young people enrolled in the camp's cycling option will continue to be offered. For more information on the day camp, visit the municipality's website.

Special events

• Will the events planned for 2026 (Québec Mega Trail, Family Day, and Randoween) still take place?
  • We intend to honour our commitments to ongoing events, including holding Québec Mega Trail in Est sector from July 2 to 5, 2026, as planned. Events organized by the municipality of Saint-Ferréol-les-Neiges, such as Family Day and Randoween, will also take place as in the past.

• Will seasonal campers be able to keep their sites this summer?
  • Seasonal campers will be able to keep the same space they occupied last year for the summer of 2026, and the rules will generally remain the same.
• Will it be possible to rent campsites by the day?
  • Campsites by the day will also be available starting May 15, 2026, and can be booked starting May 7, 2026, online or by calling the Sépaq Customer Relations Centre at 1-800-665-6527.
• Are dogs allowed?
  • All campsites accept dogs, but they must be kept on a leash.
• What do we already know about how things will operate, particularly regarding the services offered?
  • Firewood and ice will be available at the gatehouse. It will also be possible to purchase a daily mountain bike pass. The gatehouse hours are still to be determined, but the gates will be open at all times.
    
    Fishing is permitted in the river with a provincial licence. For the 2026 season, there will be no access fee.
    
    Parking will be free of charge. Lifeguards will monitor the small lake. The names of the loops and the numbering of the campsites will be changed.
• What is the basis for Sépaq’s camping rates?
  • Sépaq always evaluates comparable market rates to ensure its prices fall within a range that aligns with regional offerings. For day-use sites, Sépaq is applying the same tiered pricing (which varies by season and day of the week) used across the rest of the network to the Parc du Mont-Sainte-Anne campground. Bookings can be made starting at $44.70 per night (semi serviced campsites).

• How much will tickets for winter activities cost and how many kilometres of trails will be groomed next winter (2026-2027 season)?
  • Priority is currently being given to making Parc du Mont-Sainte-Anne operational for this summer. Questions related to cross-country skiing, snowshoeing, and other winter activities will have to wait a few months.

• How much will it cost to access the various activities at Parc du Mont-Sainte-Anne, and why is pricing necessary?
  • Sépaq is currently developing a business model that will ensure the sustainability of Parc du Mont-Sainte-Anne. It will include pricing tailored to the activities offered and based on the expertise developed by Sépaq as Québec's largest outdoor network.
    
    The sustainable development of Est sector requires everyone's contribution and collaboration. The financial participation of users through fair and appropriate pricing will allow for reinvestment in the various infrastructures and promote the quality of the offering over time.
    
    We’re convinced that the community's attachment to Parc du Mont-Sainte-Anne will translate into a sincere commitment on the part of the community and users to finance its maintenance and development.
• How is Sépaq contributing to the development of the sector?
  • Sépaq has already begun purchasing equipment for operations (ATVs, snowmobiles, tools, etc.). It has issued a call for tenders to acquire two new snow groomers for next winter and is planning to build a garage to store them.

• What is a master plan? Why did Est sector need one, and when will we be able to see the results?
  • Sépaq has entrusted BC2, an expert and reputable firm in the field, with the task of developing a master plan for Parc du Mont-Sainte-Anne. This plan will be a key part of the sector's vision for the future.
    
    Work is progressing apace, and many of the questions currently being asked will be answered in this document, particularly those concerning the harmonization of uses, the use of infrastructure, and partnerships.

• Has the community been consulted about the future vocation of Est sector?
  • A broad consultation process, including a series of 16 meetings with stakeholders (elected officials, user representatives, businesspeople), was conducted to gauge the community's views. A harmonization committee similar to those already in place at various Sépaq establishments was set up. This consultative body is a forum for discussion that facilitates regular contact between stakeholders, information sharing, reflection, relationship building among key players, and the search for common interests and promising solutions without confrontation, thanks to a better understanding of the different realities.