COVID-19: green light to gradually broaden our offer. Details


The current call volume is causing long waiting times. We suggest consulting the Frequently Asked Questions and booking online.

A breath of fresh air for summer stays

Visitor's guide | COVID-19 preventive measures | Limited activities and services

Sépaq is pleased to be able to begin gradually restoring access to its territories. This way, you’ll be able to enjoy the great outdoors to the benefit of your physical and mental health. Sépaq has implemented exceptional measures to help you get back to nature in complete safety. The collaboration and sense of responsibility of visitors will be paramount.

Only a few hiking and biking trails, nautical activities with a personal watercraft, as well as some lakes for day fishing will be accessible. Sépaq has also obtained all the necessary authorizations to safely and progressively reopen its campsites, cabins, ready-to-camp units, yurts, and rustic shelters as of June 1. All other activities are suspended until further notice. The range of activities will be gradually expanded.

Parc national du Bic Parc national du Bic
Parc national du Bic - Instagram @mathieu_dupuis_photo Mathieu Dupuis | © Sépaq

The visitor's golden rules

Step 1
At home

Obligatory

Use the virtual ticketing system

Entry fee for a national park and Annual card
Access fee for day fishing


Plan all your stays for the reopening

Online booking
Customer Relations Centre


Consult our digital tools

Free geolocalized maps (trail maps, lake maps, general maps, etc.)   
List of limited services and activities offered
Website of your destination

Step 2
What to bring

Use your own equipment

  • Sépaq recommends that you bring your personal equipment. There will be no equipment rentals for the moment.
    • personal flotation device (PFD) (fishing and boating activities),
    • bike and bike helmet,
    • watercraft and paddle.
  • Please note that the lending of equipment and accessories intended for families will be withdrawn until further notice: stroller, child trailer for bicycle, child carrier bag, high chair, etc.

Bring what you need

  • Bring :
    • hand disinfectant, mask or face cover,
    • tablecloth (stay or picnic),
    • disinfection supplies (such as wipes) for watercraft, campground services (such as water, electricity and sewage intakes),
    • etc.
  • Access to buildings, shops, and restaurants may be limited, so don't forget to bring your water, snacks, lunch, etc.
  • Plan to pay by card if additional purchases are to be made on site.

Step 3
On the big day

Protect your health and the health of others


Keep abreast of what's open and what's closed

  • The range of activities and services on offer is changing rapidly and differs from one establishment to another. Check the website of your destination before you leave.
  • Until further notice, please note that service buildings, including washrooms, are not accessible.

Avoid rush hour

  • Arrive early.
  • Explore less travelled trails and attractions.

Step 4
On site

Observe physical distance measures

  • Keep two metres away from each other at all times.
  • Respect public health regulations regarding gatherings.
  • Day fishing: For people who do not live at the same address, a maximum of two people per rowboat is allowed. Persons residing at the same address may be more numerous, depending on the capacity of the boat (three adults, or two adults and two children, for a Sépaq rowboat).
  • Avoid common areas and buildings unless absolutely necessary.

Observe the exceptional measures in effect

  • Check the maximum number of people allowed in the different locations.
  • On trails:
    • Circulate according to the indications.
    • Make sure to maintain physical distancing at lookouts and on trails.
    • If there’s two-way traffic, priority should be given to those heading outward (those returning should move aside).
    • Be careful when moving aside by choosing a safe spot with low impact on vegetation.
    • Wait for the right moment to overtake (no approaching within two metres).
  • Respect trail, service, or sector closures.

Be courteous

  • Wash your hands often and before entering buildings.
  • Cough into your elbow.
  • Wear a mask or face shield when distancing is difficult.

Sépaq's commitment

The health and safety of staff and clients remains Sépaq's priority. We have implemented a number of measures in line with public health recommendations. These measures will be implemented gradually according to the plan for the gradual resumption of our activities and services. We continue to adjust to the situation in order to contribute as much as possible to the collective effort to combat the spread of COVID-19.

The great outdoors isn’t far from your home

Sépaq will remain vigilant and will adapt its offering to changing circumstances and the instructions issued by the authorities. At present, only activities and services entailing a very low risk of transmission will be offered.

Limited activities and services

Click on the map for a list of activities and services offered for each destination. IMPORTANT: The offering may vary from one establishment to another according to customer influx. In order to respect health measures and directives and ensure visitor and employee safety, Sepaq reserves the right to limit, impose a quota on, and/or restrict access to services, activities, sites (including trails), and even entire territories.

You have questions?

The special situation caused by COVID-19 generates a lot of questions from customers, especially if you have a stay coming up. Our team has put together a list of the most frequently asked questions. If your answer is there, you'll save a lot of time by booking online.

Frequently asked questions Book online

Geolocation

Destinations

National Parks

Wildlife Reserves

Sépaq Anticosti

Tourist Establishments

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