COVID-19 : rediscover your nature in complete safety  |   Annual Québec National Parks Card - Bonjour Québec edition

The current call volume is causing long waiting times. We suggest consulting the Frequently Asked Questions and booking online.

Rediscover your nature in complete safety

Visitor's guide | COVID-19 preventive measures | Limited activities and services

Sépaq is pleased to be able to begin gradually restoring access to its territories, accommodations and activities in line with public health recommendations. This way, you’ll be able to enjoy the great outdoors to the benefit of your physical and mental health. Sépaq has implemented exceptional measures to help you get back to nature in complete safety. The collaboration and sense of responsibility of visitors will be paramount.

Annual Québec National Parks Card - Bonjour Québec edition

The sale of the Annual Québec National Parks Card - Bonjour Québec edition is now closed. If you have any questions concerning this card, consult our FAQs.

Parc national du Bic Parc national du Bic
Parc national du Bic - Instagram @mathieu_dupuis_photo Mathieu Dupuis | © Sépaq

The visitor's golden rules

Step 2
What to bring

Use your own equipment

  • Equipment rentals may be available, but Sépaq recommends that you bring your personal equipment if you have it:
    • personal flotation device (PFD) (fishing and boating activities),
    • bike and bike helmet,
    • watercraft and paddle.
  • Please note that the lending of equipment and accessories intended for families will be withdrawn until further notice: stroller, child trailer for bicycle, child carrier bag, high chair, etc.

Bring what you need

  • Bring :
    • hand disinfectant, mask or face cover,
    • tablecloth (stay or picnic),
    • disinfection supplies (such as wipes) for watercraft, campground services (such as water, electricity and sewage intakes),
    • etc.
  • Access to buildings, shops, and restaurants may be limited, so don't forget to bring your water, snacks, lunch, etc.
  • Plan to pay by card if additional purchases are to be made on site.

Step 3
On the big day

Protect your health and the health of others

Keep abreast of what's open and what's closed

  • The range of activities and services on offer is changing rapidly and differs from one establishment to another. Check the website of your destination before you leave.

Avoid rush hour

  • Arrive early.
  • Explore less travelled trails and attractions.

Step 4
On site

Observe physical distance measures

  • Keep two metres away from each other at all times.
  • Respect public health regulations regarding gatherings.
  • Day fishing: For people who do not live at the same address, a maximum of two people per rowboat is allowed. Persons residing at the same address may be more numerous, depending on the capacity of the boat (three adults, or two adults and two children, for a Sépaq rowboat).
  • Avoid common areas and buildings unless absolutely necessary.

Observe the exceptional measures in effect

  • Check the maximum number of people allowed in the different locations.
  • On trails:
    • Circulate according to the indications.
    • Make sure to maintain physical distancing at lookouts and on trails.
    • If there’s two-way traffic, priority should be given to those heading outward (those returning should move aside).
    • Be careful when moving aside by choosing a safe spot with low impact on vegetation.
    • Wait for the right moment to overtake (no approaching within two metres).
  • Respect trail, service, or sector closures.
  • It is mandatory to wear a mask in indoor public places ( starting on July 18). This measure applies in the following places:
    • National parks: discovery and visitors centres, shops, washrooms, rental centres, community halls, ASTROLab, etc.
    • Wildlife reserves: registration centres, shops, evisceration cabins, common areas of lodges, hotels, and inns, community halls, etc.
    • Tourist establishments: restaurants (except at one’s table), hotel corridors and common areas, shops, indoor pools, common washrooms, reception rooms (except at one’s table), rental centres, exhibition pavilions.
    • Note: Accommodation units such as cabins, ready-to-camp units, yurts, rustic shelters, hotel rooms, and campsites are not considered public places.
  • Note that wearing a mask is already mandatory aboard shuttles (where the service is offered) and in certain via ferrata circuits.

Be courteous

  • Wash your hands often and before entering buildings.
  • Cough into your elbow.

Sépaq's commitment

The health and safety of staff and clients remains Sépaq's priority. We have implemented a number of measures in line with public health recommendations. We continue to adjust to the situation in order to contribute as much as possible to the collective effort to combat the spread of COVID-19.

The great outdoors isn’t far from your home

Sépaq will remain vigilant and will adapt its offering to changing circumstances and the instructions issued by the authorities. At present, only activities and services entailing a very low risk of transmission will be offered.

Limited activities and services

Click on the map for a list of activities and services offered for each destination. IMPORTANT: The offering may vary from one establishment to another according to customer influx. In order to respect health measures and directives and ensure visitor and employee safety, Sepaq reserves the right to limit, impose a quota on, and/or restrict access to services, activities, sites (including trails), and even entire territories.

You have questions?

The special situation caused by COVID-19 generates a lot of questions from customers, especially if you have a stay coming up. Our team has put together a list of the most frequently asked questions. If your answer is there, you'll save a lot of time by booking online.

Frequently asked questions Book online



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