Be Informed
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Your membership is valid for a period of 12 months starting from the month confirmed at the time of purchase until the last day of the same month a year later.
Each time you visit the Aquarium du Québec, you must show your membership at the registration kiosk. If you are unable to show your membership, the entry fee must be paid.
Sépaq staff members may ask you to show you membership at any time to verify its validity by comparing it with another recognized piece identification.
The membership holder can move back the month the membership becomes valid. This change can be made by calling the Customer Relations Centre at 1-800-665-6527.
The membership:
The establishment's management reserves the right to limit access to the Aquarium du Québec, to certain activities, or to certain sectors with no possible recourse for holders of membership.
Sépaq shall not be liable for the loss, theft or damage of a membership. If any of these situation arise, the membeship holder could pay a $10 (plus taxes) replacement fee. No replacements may be made through our site Web or by phone. For a lost, damaged or stolen membership, please go to the Aquarium du Québec for assistance.
Sépaq shall not be liable for accidents, losses, or damages that membership holder may suffer.
Membership holders must obey the regulations in effect as well as any specific direction that the Aquarium du Québec manager may give.
Sépaq reserves the right to terminate, with no possibility of refund or recourse for the membership holder, the membership of an individual who contravenes the terms of use or the establishment regulations by practicing, for example, a prohibited activity.
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