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Bear hunting stay

Reservation (Terms and Conditions) and Useful Information

2022 and 2023 seasons

Reservation (termes and conditions)

Reservation periods

Bookings for everyone for the 2022 seasonBookings for everyone for the 2023 season
Since April 6, 2021 Starting April 5, 2022*

* Reservations are allowed for Québec residents only on the booking launching day. Non-residents will be able to book from April 12, 2022 for the 2023 season. 

In the interest of fairness and accessibility for everyone, no reservations may be made at service points or at the establishments on the booking launching day. Reservations by phone (1-800-665-6527) only.

Minimum deposit due at booking

More than 9 months before the stay begins A deposit of 10% of the total cost of the reservation is due at booking. A second payment of 20% must be paid 9 months before the stay begins. The balance is payable 30 days before the stay begins. The payments are automatically charged to the credit card used for the reservation.
Between 9 months and 91 days before the stay begins A deposit of 30% of the total cost of the reservation must be paid at the time of reservation. The balance is payable 90 days before the stay begins and it is automatically charged to the credit card used for the reservation.
90 or fewer days before the stay begins All reservations made 90 or fewer days before the stay begins must be paid in full.

When the payment deadline is not respected or a payment is not honoured by a credit card company, the reservation will automatically be cancelled without further notice. Certain administration charges may apply.

Payment plan

Sépaq offers a interest-free payment plan. Certain conditions apply. Contact our agents at 1-800-665-6527.

Modification or cancellation fees

The person who made the reservation must request the modification or cancellation.

Modification

More than 9 months before the stay begins

7 or fewer days after the reservation is made: modification possible without any fees.

More than 7 days after the reservation is made: modification possible under certain conditions:

  • For reservations worth more than the original reservation, no service charges will apply.
  • For reservations of an equal or lesser value, the first modification is free. A modification fee of $38 (plus taxes) will be charged.
Between 9 months and 91 days before the stay

7 or fewer days after the reservation is made: modification possible without any fees.

More than 7 days after the reservation is made: modification possible under certain conditions:

  • For reservations worth more than the original reservation, no service charges will apply.
  • For reservations of an equal or lesser value, the first modification is free. A modification fee of $38 (plus taxes) will be charged.
90 or fewer days before the stay begins

For reservations worth more than the original reservation, no service charges will apply.

For reservations of an equal or lesser value, the first modification is free. A modification fee of $38 (plus taxes) will be charged.

Cancellation

More than 9 months before the stay begins

7 or fewer days after the reservation is made: cancellation possible with a total refund of the amount already paid.

More than 7 days after the reservation is made: cancellation possible with a service charge of the amount of paid deposit (10%).

Between 9 months and 91 days before the stay

7 or fewer days after the reservation is made: cancellation possible with a total refund of the amount already paid.

More than 7 days after the reservation is made: cancellation possible with a service charge of 30% of the total cost of the reservation .

90 or fewer days before the stay begins

No refunds will be granted. 

Useful information

Smoke-Free Environment

Tobacco and cannabis regulation acts, as well as Sépaq’s policies prohibit in particular all persons from smoking inside rooms, accomodation units (cabins, rustic shelters, yurt, ready-to-camp, etc.), public areas (meeting rooms, restaurant, bar, reception area, etc.). Out of respect for the air quality, a charge of $200 will be charged for all offenders who smoke in these areas.

Your Safety; your responsibility

Outdoor activities can involve certain risks, so always be sure to have the skills and abilities required for the activity you choose. Your abilities must not be impaired by alcohol, a drug or medication. It is very important to find out about the risks involved in the activity, to know and respect your own limits and to use appropriate equipment. We suggest that you visit our section Security.

Security rules concerning propane usage

It's strongly advised to visit the Régie du bâtiment website which produced a video concerning propane usage. To view the video, click here.

Cleanliness and Damage to Equipment

Customers must always leave any place they stay and any equipment they use clean and in good condition.

Customers will be billed for any damage to Sépaq equipment. Cabins, rustic shelters and yurts left untidy will be cleaned at the customer's expense.

Closures or prohibition of activities

In the interest of safety and prevention, Sépaq reserves the right to prohibit the practice of activities normally offered or traffic in an establishment or sector thereof, when it deems it necessary or if there are risks to the safety of persons. Only the cancelled activity can be refunded or compensated.

Access to information law

By virtue of the Access to Information Law, Sépaq personnel may not transmit any information about clientele (e.g. name, site number, etc.).

Important Message

Anyone who breaks these rules may be expelled immediately without a refund.