COVID-19 : New preventive measures in certain alert levels, visitor's guide, and limited activities and services

You have questions? Please read our customers’ most frequently asked questions.

Flexible dates

If the product is not available on the dates you requested and you are prepared to advance or delay your stay, the system will present you with other availabilities based on the number of days you want stay (maximum of 30 days).

Example: You choose August 14 as the date of arrival for a 2-night stay. You also enter 10 days of flexibility for the dates. If the stay is not available on the dates you chose (August 14 to 16), the system will present you with availabilities between August 4 and 24, or 10 days before and 10 days after August 14.